Attempting to upgrade my internet – Again.

Why is this process so slow and/or painful. Used to be able to pop round the store and chat for 15 minutes and get everything sorted. Not so now. Waiting, waiting, glitches, bugs, prompts to talk to an AI, messages that the call centre is full or experiences a higher than normal call volume, or you know, a Thursday. Not impressed by any of this.

**Editors Note: as of 10:20am, after an hour and forty minutes we have our upgrades to both our cable boxes and home internet, and personal security device. Saved myself some cash in the end, and ended up with HBO Max & Crave in the process. Hello LetterKenny and Shoresy! Woot-woot.

Pretty sure I dealt with an AI “named” (add obnoxious finger quotes in the air as you say this) Jake, but either way it should be updated by next Tuesday if all goes well. I have the apps ready to go for connections, and i am excited. I can pick up on the gaming after letting it go nearly ten years ago! Yeah buddy.